Still have questions?
Can't find what you're looking for? Please chat with our friendly team.
Frequently Asked Questions - ParimateShop
Frequently Asked Questions
1. What is ParimateShop known for?
ParimateShop specializes in high-performance gaming accessories such as gaming mice, mechanical keyboards, gamepads, and mouse pads, designed for both casual and professional gamers.
2. Do your products come with a warranty?
Yes, all our products come with a one-year warranty that covers manufacturing defects. We are committed to providing reliable products and excellent customer service.
3. How can I track my order?
Once your order is shipped, you will receive an email with tracking details. You can also log in to your account on our website to check your order status.
4. What payment methods are accepted?
We accept all major credit cards, debit cards, UPI, and net banking. You can choose your preferred method during checkout for a smooth transaction process.
5. Do you ship across India?
Yes, we offer nationwide shipping across India. Shipping times vary depending on your location, but we aim to deliver your products within 3–7 business days.
6. Can I return or exchange my purchase?
Yes, we have a hassle-free return and exchange policy within 30 days of purchase. Items must be in their original packaging and unused to qualify for a return or exchange.
7. Do your products support customization?
Absolutely! Our gaming accessories, including mice and keyboards, feature customizable buttons, RGB lighting, and DPI settings to personalize your gaming experience.
8. Are your products compatible with consoles?
Yes, our gamepads and select keyboards are compatible with popular gaming consoles such as PlayStation, Xbox, and Nintendo Switch, as well as PC.
9. Do you offer bulk purchases or corporate deals?
Yes, we offer special pricing for bulk purchases and corporate deals. Please contact our sales team for more information on custom orders and pricing options.
10. How can I stay updated on new product releases?
Sign up for our newsletter or follow us on social media to stay updated on new product launches, special offers, and gaming news.